Incident : hostname translation failure(s) Thursday 8th October 2020 08:50:00


Issue

Intranet connectivity is seriously impacted due to an issue with our DNS server.


Incident post-mortem

A configuration error (committed July 5th) surfaced today, when the BIND service was restarted after a security update. Operations resumed after fixing the error.

10:10 confirmed resolved

09:57 verifying and testing remediation

09:46 root cause identified

09:29 issue identified, investigating cause

08:50 investigating