All systems are operational

Past Incidents

13th November 2019

No incidents reported

12th November 2019

BioIT Intra - BioIT Intranet Web Applications BioIT related intranet tools are experiencing database issues

BioIT related intranet tools are experiencing database issues because a disk volume is 100% used and we need to free some space...

We have freed up some space. The database should be able to handle requests again

11th November 2019

No incidents reported

10th November 2019

No incidents reported

9th November 2019

No incidents reported

8th November 2019

No incidents reported

7th November 2019

No incidents reported

6th November 2019

chat - Secure Chat server Scheduled upgrade : IRCChat secure chat service

Estimated timeframe : 2019-10-28 14:30 - 2019-1?-?? ??:??

Actual timeframe : 2019-11-06 15:00 - 2019-11-08 22:12

Objective

Upgrade IRCChat to the latest version 2.2.0

Actions

  • upgrade Rocket.Chat 0.74.3 -> 1.0.0 -> 1.0.1 -> 1.0.2 -> 1.0.3
  • upgrade Rocket.Chat 1.0.3 -> 1.1.0 -> 1.1.1 -> 1.1.2 -> 1.1.3
  • upgrade Rocket.Chat 1.1.3 -> 1.2.0 -> 1.2.1 (1.0.4) (1.1.4) -> 1.2.3
  • upgrade Rocket.Chat 1.2.3 -> 1.3.0 (1.0.5) (1.1.5) (1.2.4) -> 1.3.1 -> 1.3.2
  • upgrade MongoDB 3.2 -> 3.4 -> 3.6
  • upgrade Rocket.Chat 1.3.2 -> 2.0.0
  • upgrade Rocket.Chat 2.0.0 -> 2.1.0 -> 2.1.1 -> 2.1.2 -> 2.2.0

Impact

  • During each intermediate upgrade, IRCChat will not be available.

Mitigation

  • Do not use IRCChat during an intermediate upgrade
  • Consult this page for status updates

2019-11-08 22:11 Rocket.Chat upgrade to latest release (v2.2.0) completed

2019-11-08 20:10 starting the 2.x.x upgrade cycle

2019-11-07 23:47 Upgrade to v2.0.0 completed

2019-11-07 23:01 upgrade to 2.0.0

2019-11-07 21:49 starting MongoDB 3.2 > 3.4 > 3.6 upgrade cycle

2019-11-07 21:19 starting the 1.3.x upgrade cycle

2019-11-07 21:01 starting the 1.2.x upgrade cycle

2019-11-07 20:49 MongoDB issue identified & corrected ; resuming 1.1.x upgrade cycle

2019-11-07 20:36 issue with MongoDB replica set ; investigating.

2019-11-07 19:56 starting the 1.1.x upgrade cycle

2019-11-07 19:26 resuming the 1.0.x upgrade cycle

2019-11-06 17:34 Upgrade to 1.0.0 completed

2019-11-06 15:00 start of the 1.0.x upgrade cycle

2019-10-28 16:19 Upgrade suspended until further notice

2019-10-28 16:00 start of the 1.0.x upgrade cycle