Some systems are experiencing issues

Services - IT Operations

cp0031 - NOC

Operational

helpdesk - backend helpdesk management

Operational

bkp2 - Storage Backup server #2

Operational

sandboxCloud - sandbox Cloud server

Operational

cp0093 - OCS

Operational

irc0400 - Bastion/Proxy

Operational

bkp1 - Storage Backup server #1

Operational

cp0380 - Build

Operational

VH #01 - Virtualisation Host #01

Operational

app01 - Application server #1

Operational

app02 - Application server #2

Operational

VH #03 - Virtualisation Host #03

Operational

VH #04 - Virtualisation Host #04

Operational

VH #05 - Virtualisation Host #05

Operational

VH #06 - Virtualisation Host #06

Operational

VH #07 - Virtualisation Host #07

Operational

VH #08 - Virtualisation Host #08

Operational

VH #09 - Virtualisation Host #09

Operational

VH #10 - Virtualisation Host #10

Operational

VH #11 - Virtualisation Host #11

Operational

VH #13 - Virtualisation Host #13

Operational

VH #16 - Virtualisation Host #16

Operational

VH #17 - Virtualisation Host #17

Operational

VH #02 - Virtualisation Host #02

Operational

VH #14 - Virtualisation Host #14

Operational

stag0 - Staging server #0

Operational

stag1 - Staging server #1

Operational

VH #19 - Virtualisation Host #19

Operational

VH #18 - Virtualisation Host #18

Operational

VH #12 - Virtualisation Host #12

Operational

VH #15 - Virtualisation Host #15

Operational

Services - Miscellaneous

Services - Web/Internet

Services - File/Storage

Network

Stickied Incidents

26th May 2026

fs6 - File server #6 (BioIT) FS6: degraded performance

FS6 is currently in the process of reshaping the raid ARRAY following a storage expansion. This negatively impacts the IO throughput on the system.

We are monitoring the situation and looking at workarounds / mitigating measures...

Nodes cn12385, cn12397 and cn12408 are currently draining to determine their impact on the FS6 IO load

Past Incidents

26th March 2024

No incidents reported

25th March 2024

No incidents reported

24th March 2024

No incidents reported

23rd March 2024

No incidents reported

22nd March 2024

fs1 - File server #1 Scheduled maintenance : FS1 fileserver migration

Estimated timeframe : 2024-03-02 14:15-17:00

Actual timeframe : 14:31 - 16:47

Objective

Migrate FS1 VM to new BM

Impact

During the migration, S: and T: network volumes will not be available.
Associated services (IRCChat, IRCCloud, ...) will be unavailable or experience performance degradation.

16:47 migration completed

14:31 migration started

21st March 2024

No incidents reported

20th March 2024

No incidents reported