All systems are operational

Services - IT Operations

cp0031 - NOC

Operational

helpdesk - backend helpdesk management

Operational

bkp2 - Storage Backup server #2

Operational

sandboxCloud - sandbox Cloud server

Operational

cp0093 - OCS

Operational

irc0400 - Bastion/Proxy

Operational

bkp1 - Storage Backup server #1

Operational

cp0380 - Build

Operational

VH #01 - Virtualisation Host #01

Operational

app01 - Application server #1

Operational

app02 - Application server #2

Operational

VH #03 - Virtualisation Host #03

Operational

VH #04 - Virtualisation Host #04

Operational

VH #05 - Virtualisation Host #05

Operational

VH #06 - Virtualisation Host #06

Operational

VH #07 - Virtualisation Host #07

Operational

VH #08 - Virtualisation Host #08

Operational

VH #09 - Virtualisation Host #09

Operational

VH #10 - Virtualisation Host #10

Operational

VH #11 - Virtualisation Host #11

Operational

VH #13 - Virtualisation Host #13

Operational

VH #16 - Virtualisation Host #16

Operational

VH #17 - Virtualisation Host #17

Operational

VH #02 - Virtualisation Host #02

Operational

VH #14 - Virtualisation Host #14

Operational

stag0 - Staging server #0

Operational

stag1 - Staging server #1

Operational

VH #19 - Virtualisation Host #19

Operational

VH #18 - Virtualisation Host #18

Operational

VH #12 - Virtualisation Host #12

Operational

VH #15 - Virtualisation Host #15

Operational

Services - Miscellaneous

Services - Web/Internet

Services - File/Storage

Network

Stickied Incidents

8th April 2026

SSO - Single Sign On Scheduled maintenance: SSO upgrade

Estimated timeframe : 2026-04-08 19:00-20:30

Actual timeframe : ??:?? - ??:??

Objective

Upgrade the Single Sign On (SSO) to version v26.x

Impact

During the migration, https://sso.irc.ugent.be will not be available.

This will result in not being able to log in to multiple services including (but not limited to):

https://schedule.fsvm.be / https://schedule.irc.ugent.be
https://wiki.irc.ugent.be
https://rdg.irc.ugent.be
https://project.irc.ugent.be/kb
https://intra.irc.ugent.be/collab-hr
https://rdg.irc.ugent.be

schedule - time/resources management Scheduled maintenance: FSVM Schedule: PSB meeting location import

Estimated timeframe : 2026-04-08 17:00-18:30

Actual timeframe : ??:?? - ??:??

Objective

Import all PSB meeting locations, past (1 year) and future reservations.

Impact

During the migration, https://schedule.fsvm.be / https://schedule.irc.ugent.be will not be available.

Past Incidents

16th February 2025

No incidents reported

15th February 2025

No incidents reported

14th February 2025

No incidents reported

13th February 2025

No incidents reported

12th February 2025

No incidents reported

11th February 2025

fs6 - File server #6 (BioIT) FS6 / BioIT compute unavailable

FS6 / CN10222 is experiencing a lock-up. Data access en compute resources are unavailable at this time...

Hard reset forced
System reboot
Restart SLURM services

Graceful shutdown initiated.

privateCloud - private Cloud server Unavailable : IRC Private Cloud

The IRC Public & Private Cloud are temporarily unavailable due to an issue which we are investigating.

The related file services were restarted, and the mounts were repaired, restoring access to the private cloud.

The issues were identified as being caused by faulty external storage mounts.

publicCloud - public Cloud server Unavailable : IRC Public Cloud

The IRC Public & Private Cloud are temporarily unavailable due to an issue which we are investigating.

The related file services were restarted, and the mounts were repaired, restoring access to the public cloud.

The issues were identified as being caused by faulty external storage mounts.

10th February 2025

No incidents reported